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SERVICENOW SERVICES
Optimize Your IT Service Management
Organizations often struggle with outdated ITSM tools and processes, leading to inefficiencies and poor service delivery.
We offer end-to-end managed services, from migration to development, to ensure your ServiceNow platform is always up-to-date and optimized, allowing you to focus on your core business activities and maximize the investment made on the platform.
Experience streamlined IT service management processes, enhanced efficiency, and improved service delivery with our expertise.
streamlined IT service management processes, enhanced efficiency, and improved service delivery
Optimize Your IT Service Management with our ServiceNow Implementation
Implement a robust ITSM platform to automate workflows, improve efficiency, and deliver superior service management.
We leverage our expertise to customize and configure ServiceNow to align with your business processes, ensuring a smooth implementation and maximizing the platform's potential.
Customize Your ServiceNow Experience with our Development Services
Extend the capabilities of your ServiceNow platform with custom applications and features.
We employ agile development methodologies to create custom solutions that integrate seamlessly with your ServiceNow platform, delivering added functionality and value to your organization.
Enhance Connectivity with our ServiceNow Integration Services
Achieve seamless integration of ServiceNow with your existing systems, enhancing data flow and connectivity.
We employ leading practices and advanced integration tools to ensure ServiceNow integrates smoothly with your other systems, providing a unified and efficient IT environment.
Ensure Smooth Operations with Our ServiceNow Support and Maintenance
Ensure your ServiceNow platform's smooth and continuous operation with reliable support and maintenance.
We offer comprehensive support and maintenance services, including troubleshooting, updates, and performance optimization, to keep your ServiceNow platform running smoothly and efficiently.
Accelerate Your ServiceNow Migration with our Expert Services
Migrate to ServiceNow efficiently, ensuring a smooth transition and preserving data integrity.
We leverage our migration expertise to plan and execute a seamless transition to ServiceNow, ensuring minimal downtime and maintaining the continuity of your IT services.
Maximize Your ServiceNow ROI with Our Consulting Services
Optimize your ServiceNow platform, align it with your business goals, and maximize ROI.
We offer strategic consulting services to assess your current ServiceNow implementation, identify areas for improvement, and develop a roadmap for optimization and alignment with your business objectives.
ServiceNow Implementation and Management Services
STARTER
Reach out to talk scope
Best for early-stage companies and startups
Included:
ServiceNow implementation advisory to jump-start your ITSM capabilities.
Setup and configuration of core ServiceNow modules (Incident, Problem, Change Management).
Basic workflow automation to streamline IT processes.
Basic reporting and dashboard setup for insights into ITSM processes.
Limited training sessions for key users.
Daily support and constant communication.
Quick access to a dedicated team of ServiceNow experts.
Conditions:
A single instance of ServiceNow.
Standard out-of-the-box configurations with minimal customizations.
Up to 3 integrations with other systems
BUSINESS
Reach out to talk scope
Best for high-growth small to medium sized companies
Included:
Comprehensive ServiceNow implementation and enhancement services.
Advanced workflow automation and custom application development.
Integration with multiple enterprise systems (ERP, CRM, HR).
Set up ServiceNow Performance Analytics for data-driven insights.
Advanced analytics and reporting features, including custom dashboards and KPI tracking.
Additional training and support for a wider range of users.
Process optimization and best practice implementation services.
Daily support and constant communication.
Access to a larger team of specialized ServiceNow consultants
Conditions:
Multiple ServiceNow instances or a more complex single instance.
Customized configurations and development of up to 5 applications.
Up to 5-10 integrations with other systems.
ENTERPRISE
Reach out to talk scope
Best for high-growth large companies
Included:
End-to-end ServiceNow management and optimization.
Custom development of complex applications and integrations.
Implementation of ServiceNow ITOM, ITBM, and Security Operations.
Strategic consulting for continuous improvement and alignment with business goals.
IT governance consulting and roadmap development.
Specialized services for complex integrations and custom development projects.
Dedicated account management and high level of service customization.
A dedicated team of senior ServiceNow consultants and architects.
Daily support and constant communication.
Strategy implementation for knowledge transfer and best practices.
Conditions:
Custom scope is based on the organization's specific needs and complexity.
May include multiple ServiceNow instances, complex integrations, and extensive custom development.